Yes, we ship internationally to most countries. You may have to pay import taxes and/or customs duties. These charges are separate from your shipping charges and the rates vary from country to country and also depend upon the products being ordered. Functional Labs has no control over these charges.

All our domestic orders are shipped by Royal Mail 48 hour service. This means orders placed by 2pm on a working day will be received within 48 working hours. Orders placed on a non-working day are shipped the next working day to be received 48h working hours later.

Functional Labs offers a flat rate standard shipping option to all International customers. We use DPD for all of our parcels shipped overseas. Standard delivery ranges between 6-25 Days (depending on location). Prices will also vary depending on location.

If you’d like to return your order for a refund, the unopened product must be received within 14 days of receipt. Contact functionalhealthtests@gmail.com for details on how to return. Please also see our Return Policy here.

This is generally not possible as it is often too late to change/cancel an order because everything is picked almost immediately.

Once you have signed up to the subscription, your subscription will be renewed automatically monthly and it will be sent out to you on the same date every month. Subscriptions can be cancelled at any time by emailing us at functionalhealthtests@gmail.com

No, you can cancel your subscription at any time by emailing us at functionalhealthtests@gmail.com

Yes, you can add/remove items to your next order. Simply email us at functionalhealthtests@gmail.com and let us know!

Membership includes access to an incredible catalog of recipes, guided meditation and educational videos!

After you subscribe, you will get access to a large library of videos on guided meditations, recipes, and educational content that expands weekly.

We will be adding 2 new videos every week!

Not to worry! The Functional Labs Nutrition membership programme is designed for everybody, whether you’re just dipping your toes in the water or have been practicing a healthy lifestyle for years. You will get into the flow quicker than you think.

Yes! The majority of recipes are 100% plant-based.

No, sorry! Our policy is strictly one user per account. You can only log in to 3 different devices with the same log in credentials, and we check IP addresses to make sure only one user uses the account. Failure to comply to the rules of one user per account will unfortunately get you banned from using our services.

Yes

Please send an email directly to functionalhealthtests@gmail.comand my team will get back to you as soon as possible. I have a medical condition, am pregnant or newly postpartum, is Functional Labs Nutrition suitable for me? The majority of the content would be perfectly applicable to you. Please consult your doctor beforehand for any specific concerns.

Payment for the subscription plan chosen will be taken after the 7 day free trial if you don't cancel beforehand. How do I cancel my subscription? You can manage or cancel your subscription by going to the "Billing" section located under "My Account". Will I receive a refund if I cancel after the 7 Day Free Trial? No. Since your subscription plan is pre-paid, you will keep your service until the billing period ends and your subscription plan expires.

You will continue to have access to the product(s) and features on your subscription plan until it expires at the end of your billing period.

No. The recipes, workouts and guided meditations in the membership programme Functional Labs Nutrition are separate to Private Practice. You must therefore subscribe to this separately if you want access to these videos.

You can now join the waiting list for our next enrolment. Public enrolment opens soon, subject to availability! Learn more here.

One of our Integrative Health Practitioners will provide you with a wellness blueprint for the entire process, including a prenatal, perinatal and/or postnatal wellness plan, which will include a selection of the following:

• A list of the advantageous foods for you, and foods to avoid
• Sample meal plan template
• Supplement protocol
• Detoxification protocols
• Grocery food shopping guide
• Recommended sleep protocol
• Stress reduction techniques
• Exercise recommendations

During pregnancy, there are essential variations in your body’s needs week to week and trimester by trimester. This means that even if you’re not suffering from any chronic health issues, it is important for you to get your nutrition, supplementation and lifestyle right, now more than ever.

Remember, pre-, peri- and postnatal care are all crucial periods to optimise health through nutrition, supplementation and lifestyle practices.

You can either pay the cost of £450 upfront or you can purchase this programme in 3 payments of £150.

• Payment 1: At Checkout
• Payment 2: Second Monthly Payment
• Payment 3: Third Monthly Payment

You will no longer be charged after the final payment has been made. Your appointments might take place after the billing, but the three charges will save your spot for your three appointments.

Once your purchase is complete, you will be redirected to the appointment calendar where you will be able to book in your first appointment as well as an intake form that must be filled prior we meet. You will find slots at different times (between 12:30pm and 5pm).

Once your purchase is complete, you will be redirected to the appointment calendar where you will be able to book in your first appointment as well as an intake form that must be filled prior we meet. You will find slots at different times (between 12:30pm and 5pm)

No! You will have access to functional lab testing and supplements regardless of where you are located.

It really depends on what lab(s) Balca or her team recommend. However, they will always keep your budget in mind and so will list them in order of priority. So if you can only afford one, they will advise on what the best lab will be for you. If you want to find out more about prices, please visit this page.

No. The reason being is you need to be in the right headspace before starting this transformative process. If you are already looking for money-back guarantees then you are not preparing yourself for success. We want motivated self-starters who can follow instructions and are not looking for a way out before they even begin. If you’re not serious, don’t commit. But if you are, get ready for an entire body, mind & soul transformation!

Functional Labs is a completely online platform, allowing us to help as many people as we can from all over the world. If you have any further questions about how the process works, please email functionalhealthtests@gmail.com